RCG Handbook — RCG Handbook

RCG Handbook

IT Services for Researchers

As an SFU researcher, there are a number of information technology services you can use to support your research activities including consultation services. We can

  • Offer you our expertise regarding specific software packages.
  • Provide you with access to high-performance computing installations
  • Offer you assistance in analyzing, designing, and procuring IT software and hardware for your project (subject to staff availability).
  • Provide project management support (subject to staff availability).
  • Project management support is typically used for large IT projects, and it can be applied to any project large enough to benefit from IT best practices.
  • Help you prepare the IT section of your grant proposal.

Our primary contact is through research-support@sfu.ca. The emergency weekend and holiday support number is 604-365-6432 if you are unable to send email. This number is monitored only on weekends and holidays.

Research Network Status

FASnet is currently operating normally after recovering from Friday’s major outage, but we are still investigating the root causes.

Emergency communications channel: @SFU_RCG on Twitter