The SFU Research Computing Group is located at the Simon Fraser University Burnaby Campus, near the SFU Big Data Hub.

Address

8888 University Drive
Applied Sciences Building, Room 10970
Burnaby, BC, Canada
V5A 1S6

Hours of Operation

Research Computing Group staff are available from Monday to Friday, 9:00am – 5:00pm Pacific time.

E-Mail Support

General inquiries & support are both handled via our email address research-support@sfu.ca. Please reach out to us because we’d love to hear from you!

For faster answers to technical support requests, please be sure to include these details (if applicable):

• Your machine’s hostname
• Your machine’s operating system
• What you expected to happen, and what actually happened
• Links to software you would like installed